International buyers accounted for 65% of the agency's revenue, but AFM registration was the #1 reason deals fell through. Buyers would find a property, make an offer, then wait 3–4 weeks for their AFM — during which 20% of deals collapsed because the buyer lost confidence or found alternatives.
CASE STUDY — REAL ESTATE
AFM stopped blocking deals — international buyers close 2 weeks faster with a structured identity pipeline
Aegean Properties integrated Ellytic's AFM and document pipeline into their buyer qualification workflow, turning a deal-killing administrative bottleneck into a competitive advantage that accelerated closings by 14 days on average.
M
Marco B.
Senior Agent · Aegean Properties · Greece
The challenge before Ellytic
The agency had no control over the AFM process. Agents referred buyers to random accountants, each with different timelines and success rates. When a buyer's AFM was delayed, the agent had no visibility into the cause or expected resolution.
Competing agencies in the Aegean islands and Athens started offering 'AFM assistance' as a value-add. Without a structured identity pipeline, Aegean Properties was losing listings to competitors who could promise faster closings.
HOW ELLYTIC SOLVED IT
1
Buyer qualification with AFM timeline
During the first buyer consultation, the agent initiated an Ellytic case with the buyer's nationality and documents. The system provided a realistic AFM timeline — typically 3–5 business days — which the agent used to set accurate closing expectations with sellers.
2
Parallel property search & identity processing
While the buyer viewed properties, Ellytic processed their documents in parallel — certified translations, apostille validation, and AFM application assembly. By the time the buyer made an offer, their AFM was already in progress.
3
Agent visibility into case status
Each agent could see real-time status of their buyers' AFM applications — no more calling accountants for updates. When a seller asked 'Is the buyer ready to close?', the agent could answer with confidence based on actual document status.
4
Notary-ready package for closing
When the property deal was agreed, Ellytic delivered the complete closing package — AFM certificate, certified translations, and identity verification — directly to the notary. The buyer's administrative readiness matched their financial readiness.
MEASURABLE RESULTS
14 days
Faster average closing time
5%
Deal fall-through rate (was 20%)
35+
International buyer closings per quarter
€180k
Additional annual commission from saved deals
“AFM used to be the thing I dreaded explaining to international buyers. Now I tell them on day one: 'Your AFM will be ready before you find the right property.' That confidence closes deals.”— Marco B., Senior Agent, Aegean Properties
Detailed workflow breakdown
1
Buyer inquiry → identity case opened
When an international buyer contacts the agency, the agent creates an Ellytic case during the first call or meeting. The buyer uploads their passport and proof of address through a personalized link. Document requirements are determined automatically based on nationality.
2
Property viewings + document processing in parallel
While the buyer tours properties over 3–7 days, their documents are being translated, validated, and assembled into an AFM application package. The agent can check case status any time — and update the buyer on their AFM progress during property viewings.
3
Offer made → AFM typically ready
By the time the buyer makes an offer (usually 5–10 days after first contact), their AFM is either issued or in final processing. The agent confirms AFM readiness to the seller's side — eliminating the biggest source of closing uncertainty for international transactions.
4
Closing prep → notary package delivered
Once the offer is accepted, Ellytic delivers the notary-ready document package: AFM certificate, certified translations of identity documents, and any power of attorney documentation. The notary receives everything 2+ days before the appointment.
NEXT STEP
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